Dedicated support, documentation, and guidance for researchers, institutions, and partners using the Faculti platform, API and research tools.
Faculti operates from offices in the UK and the United States. Platform and technical support requests are managed via our ticketing system, with engineering support coordinated from the US (Eastern Time). Support is provided Monday to Friday, excluding public holidays.
Interview scheduling, publishing timelines, editorial workflow.
production@facultisupport.comShort walkthroughs covering new features, platform updates, and how to use Faculti effectively.
Public API access supporting openness, interoperability, and the advancement of education and research.
Freely available for non-commercial, educational, and research projects. No custom development, paid support, or licensing required.
Suggested attribution: "Powered by Faculti – supporting open access to academic insight."
Standard HTTP requests returning lightweight JSON, compatible with any modern language or platform.
faculti.net/api/v1/videos/public?limit=3
Full API documentation →
Visit faculti.net/login. Sign in with email and password or via institutional SSO where enabled.
Global search is at the top. The left-hand sidebar gives access to Ask, Explore, Discover, and Video IQ. Category and institution pages are at the bottom of the sidebar.
IP-based access, EZproxy, and SAML/Shibboleth SSO. Library and IT teams can contact technical support to configure or update settings.
All tools, archive, collections, subject-specific packages, DOI-linked content, usage statistics, metadata, and citation tracking.
Important research should exist as a permanent, citable, and discoverable part of the scholarly record — produced editorially and published with full metadata.
Interviews are indexed across academic discovery systems used by universities, libraries, and researchers globally — reaching beyond traditional publication channels.
As a Crossref member, Faculti assigns DOIs to new interviews at no cost. Each interview is fully citable, ORCID-compatible, and permanently accessible.
Account identifiers, institutional access information, and aggregated usage events for authentication, subscription management, and reporting.
Assistive AI is used solely to enhance discovery and contextual linking. Faculti does not feed content into third-party AI systems or LLMs.
It operates locally within the browser, activated only when opened by the user. No personal data, browsing history, or credentials are collected or transmitted.
Raise a support ticket — critical access or platform issues are automatically prioritised within the support system.